Volunteer Management Capacity in America's Charities and Congregations (Urban Institute 2004)

This report served as the briefing document for a public meeting sponsored jointly by The Corporation for National and Community Service, the UPS Foundation, the USA Freedom Corps, and the Urban Institute. EXECUTIVE SUMMARY: "Challenges to Mobilization of Volunteers. The greatest challenges that charities and congregations face is an inability to dedicate staff resources to and adopt best practices in volunteer management.